Adapting Your Law Business to COVID-19

If you’re the owner of a business providing legal services, you may have been hit really hard by the restrictions imposed because of the COVID-19 pandemic. Many of you have been forced to close or are struggling with the question of adapting your law business to COVID-19.

We asked owners of law businesses all around the world what they are doing to adapt their business in a world suffering from the Coronavirus. This is what they had to say:

Law Clinic

Covid-19 has prevented our law clinic from admitting new clients to our physical office in NYC. However, many clients are still able to be serviced with virtual legal services. Th increased need for legal advice has never been greater as the pandemic has only increased the number of legal questions that so many people have in this time of great uncertainty.

Clients are asking questions about whether they can skip mortgage or rent payments, whether they are entitled to have notice from an employer before being furloughed or even questions related to how joint custody agreements will operate when there is a fear that an ex-spouse may be asymptotic positive for Covid-19.

This pandemic has only expedited the already well established trend of clients asking legal questions online to get legal advice from attorney’s attorney over the Internet. We have dedicated more resources to pushing clients onto the Internet to have chats and virtual conferences with attorneys. We are in the process of upgrading our server to handle the increased traffic.

David Reischer, Esq., LegalAdvice.com

Personal Injury Law Firm

My name is Gabby, I am the Marketing Director of a Tampa personal injury law firm, Hancock Injury Attorneys. During the COVID-19 Pandemic we have definitely have had to adapt our marketing and business practices, but our drive behind our marketing has stayed the same.

Our goal with our marketing is always to give value, share information and educate, we just switched gears about what we were educating people about- more things related to COVID-19, how COVID-19 might effect court cases, Etc.

On the business side we went fully remote in a quick time period and have been able to function fully, including using video conferencing to schedule new clients and have meetings with current ones. Additionally, a lot of our practice focuses helping those injured in car accidents, but with less traffic on the road, we have adapted by putting more information out in relation to those injured through slip and fall accidents.

Gabrielle Piloto, Hancock Injury Attorneys

law business hancock injury attorneys adapting to covid-19

 

Law Firm

In New York City, most law firms no longer have a choice in allowing their workers to perform their job duties on-premises – offices must be closed and workers must work remotely, assuming they are set up for that. Currently, staff members need some form of remote access to their desk computers to do work and access files and documents.

Depending on the firm, most of this may have been in place already and, depending on the resources of the company, firm owners must also make a big decision regarding their personnel’s hours: can they be paid full time or part-time? Ideally, all staff would be able to work remotely and receive payment as usual.

By executive order, most documents are not allowed to be filed in New York; however, documents can be electronically sent to adversaries and co-counsel or parties on the other side of a deal.

A current complication is mail. Now, firms must have it picked up at the post office at intervals and delivered to people in the firm to be handled, scanned, etc., or have it forwarded to the attorney’s personal address. There are delays with this method, but it can be done. For banking, we can get a desktop check scanner and make arrangements with the bank to deposit checks by scanning them from home and have a checkbook offsite for someone to write and send out checks as needed.

Mediation companies are also working remotely for those who use them, and depositions can be done remotely as well. In addition, there are digital methods of actually marking documents as exhibits.

As far as the day to day running of the business, we still can utilize phones and teleconferencing abilities. Thus, we will be able to get through this.

David Perecman,  The Perecman Firm, P.L.L.C.

law business the perecman firm adapting to coronavirus

 

Attorneys

Well, as you might imagine, traveling to a buyer/seller’s home now in today’s COVID-19 climate is a bit dicey. Since closings and legal services have been deemed “essential” to running the business of our country, Cook & James is still closing, but they’ve gotten creative. They ramped up their normal hand washing and sanitizing routines across the board and enacted WFH (work from home) whenever possible.

They adopted the CDC-recommended six-foot social distance rule and use separate conference rooms if a closing is scheduled in their office. They have masks and gloves and provide them for clients who don’t have their own. Once someone touches a pen, it’s theirs. Nothing is shared and everyone keeps our distance.

They also offer *curbside closings* so clients can drive up, stay in their car, sign documents and be on their way. Because of the long-history at Cook & James innovating “at-home” solutions, they’ve continued to offer convenient and flexible transactions. That being said, if any party in a scheduled closing is not feeling well or simply is uncomfortable proceeding, they fully support postponing the legal transaction. Cook & James is committed to keeping everyone involved in the process safe and navigate these uncharted waters together, despite the quickly and constantly changing tides.

Heather James and Kara Cook, Cook & James

 

If you’ve got a law business, we’d love to hear about what you’re doing to adapt to Coronavirus. Leave a comment below!

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