Contact Form 7 Not Working?

Do you find that your Contact Form 7 form is not working anymore?

For a few years now I’ve been using Contact Form 7 on almost all of my WordPress sites and haven’t had any issues with it. A couple of days ago, one of my website visitors said they couldn’t submit a form; once they clicked the ‘Submit’ button, all they saw were spinning arrows that went on forever.

Sure enough, when I tried it myself (on a couple of different web browsers) I got the same problem!

Normally you can update your version of WordPress and the plugin itself and that might solve the issue. I tried that but it didn’t help.

Next, I did a search on Google for this particular problem. A few results came back, mainly forums. There was a few different suggestions, but after trying all those, the problem still hadn’t been resolved. Frustrating!

The only thing I could do was look for a different WordPress contact form plugin. After searching and testing different plugins I found a perfect replacement… Fast Secure Contact Form.

The first good sign about this plugin is that it has been downloaded over 2 million times. The more plugins a download has, typically the better it is.

Next, Fast Secure Contact Form is very easy to use but at the same time is highly customizable. This is rare!

Also, I needed a contact form plugin that would allow users to send me attachments. Fast Secure Contact Form has this capability.

There was only one downside to this plugin, and it is a big one; it won’t successfully process a submission if someone enters “http://” into one of the fields. It took me hours to figure that out!

To get around this, I’ve put a little warning next to fields were users might enter a url, and asked them to leave out the http:// and paste rest.

From the time that I found out that Contact Form 7 wasn’t working, until I could make the replacement with Fast Secure Contact Form, it took me two whole days! This was particularly frustrating because I hadn’t made any changes to my site when Contact Form 7 stopped working.

If you’re using Contact Form 7 and you’re having similar issues to mine, my recommendation is to not try to fix it. Go and grab the Fast Secure Contact Form plugin from WordPress.org and swap over to that.

{ 2 comments… add one }

  • Dario December 28, 2011, 11:45 am

    My contact form 7 still works though

    Reply
    • John Lagoudakis December 28, 2011, 1:10 pm

      Glad to hear it Dario. If you ever need to use a different contact form plugin in the future, I highly recommend Fast Secure Contact Form.

      Reply

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